There's nothing like that GREAT feeling that ensues when you get indisputable feedback that all the writing, all the coding, all the travel, the meetings, late nights, presentations, and offsites are actually worth it.
newScale was found to be the "Editors Choice" in a recent Service Catalog rolling review by InformationWeek which compared offerings from Service-Now, CA, PMG, and newScale.
Says InformationWeek:
“We liked newScale based on its easy workflow development, incorporation of both business and technical services, massive number of templates, and ITIL v3 roles already built into the tool. newScale did well based on our criteria, which included ease of use, administration, and integration capabilities. Its architecture and design also would let it scale and change along with a business.”
There were many other reasons InformationWeek liked us in the areas of Service Catalog templates, service design and workflow, reporting, and pre-defined ITIL roles, and if you're interested you can read those details HERE.
We at newScale have been doing the Service Catalog thing for going on 10 years now, and we feel like we offer the most options and the biggest boat load of value to our customers. But hearing it from a respected research periodical in a Service Catalog bakeoff is really inspiring.
And it feels really good!
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