Despite the title, the "Portfolio of Confusion" postings by Bruce Campbell go a long way to help sort out the differences and overlap between a Service Catalog and a Service Portfolio. With more and more organizations deploying a Service Catalog as the cornerstone for ITIL – as well as leveraging it across non-IT functions including facilities and HR – the Service Catalog is well on its way to becoming the next “killer app” for the enterprise.
If you are ready to go to the next step, here is the link to a web seminar download that will help you avoid failed investments in Service Catalog tools with limited capabilities, maturity, flexibility, scalability or performance – and ensure a successful Service Catalog deployment to drive down costs and increase the business value of IT.
As an added bonus, when you register for this On Demand Webinar, you will receive a new White Paper written by the IT analysts at Enterprise Management Associates (EMA): Service Catalog and Service Portfolio – Criteria for Selection.
The official webinar title is "Service Catalog & Service Portfolio – Criteria for Selection" and access to the webinar and bonus white paper can be found here.
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